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BC Transit is working on a new Customer Experience Plan that lays out the priorities for the next few years. Take the survey and share your thoughts on the customer priorities identified for our new plan!
BC Transit is working on a new Customer Experience Plan that lays out the priorities for the next few years. Take the survey and share your thoughts on the customer priorities identified for our new plan!
BC Transit is working on a customer experience plan to identify improvements for transit riders over the next 5 years. As an employee or partner of BC Transit, your feedback is very valuable to understand what the short, medium and long-term priorities are. Thank you for taking 5 minutes to share your thoughts and contribute to the plan!
We respect your privacy and are committed to protecting your personal information. Your participation in this survey can remain anonymous. Please carefully read to find out how:
Remaining Anonymous:
To ensure your survey responses remain anonymous confirm you are not logged into an engage.bctransit.com account before participating and no personally identifiable information is included in your responses.
When Personal Information is Collected:
If you are logged into an engage.bctransit.com account while participating in this survey or you provide personally identifiable information, your responses will not be anonymous. We recommend you log out of any engage.bctransit.com accounts before participating.
If you choose to use an engage.bctransit.com account to participate in this survey or provide personally identifiable information:
BC Transit collects registrant data and survey responses for the purpose of administering results reporting and improving website services. This information is collected under section 26(c) and 26(e) of the Freedom of Information and Protection of Privacy Act (FOIPPA). If you have any questions about your information, please contact the BC Transit privacy office at privacy@bctransit.com