January and April 2024 Service Change Survey

The Engagement Summary for this Service Change Survey has been posted. Please see the document in the list to the right.

A survey was conducted between October 30 and November 13, 2023, about routes 9, 11, 24, 25 and transit service along the Admirals-McKenzie corridor.

BC Transit heard strong support for support a new Admirals-McKenzie route, but also heard significant concerns with the proposed frequency of that route, as well as the impacts of the changes to routes 24 and/or 25 that would be needed to help create the new route.

Next Steps:

  • BC Transit staff will recommend that the Victoria Regional Transit Commission postpone implementation of the Route 40 Esquimalt/UVIC via Admirals-McKenzie service until additional hours and vehicles are available.
  • Passenger loads and service performance on Route 9 and the restored-routing Route 11 will be monitored.
  • BC Transit staff will work with District of Esquimalt staff to seek layover space in the core of Esquimalt for the new Admirals-McKenzie bus. This space will enable bus routes to end and/or begin where they can most support greater transit use for people living, shopping and working in Esquimalt Town Centre.


Revised Timeline (Winter 2024)



Initial Timeline (Fall 2023)








The Engagement Summary for this Service Change Survey has been posted. Please see the document in the list to the right.

A survey was conducted between October 30 and November 13, 2023, about routes 9, 11, 24, 25 and transit service along the Admirals-McKenzie corridor.

BC Transit heard strong support for support a new Admirals-McKenzie route, but also heard significant concerns with the proposed frequency of that route, as well as the impacts of the changes to routes 24 and/or 25 that would be needed to help create the new route.

Next Steps:

  • BC Transit staff will recommend that the Victoria Regional Transit Commission postpone implementation of the Route 40 Esquimalt/UVIC via Admirals-McKenzie service until additional hours and vehicles are available.
  • Passenger loads and service performance on Route 9 and the restored-routing Route 11 will be monitored.
  • BC Transit staff will work with District of Esquimalt staff to seek layover space in the core of Esquimalt for the new Admirals-McKenzie bus. This space will enable bus routes to end and/or begin where they can most support greater transit use for people living, shopping and working in Esquimalt Town Centre.


Revised Timeline (Winter 2024)



Initial Timeline (Fall 2023)








Page last updated: 21 Feb 2024, 05:01 PM