January and April 2024 Service Change Survey

The survey for routes 9, 11, 24, 25 and transit service along the Admirals McKenzie corridor was conducted from October 30 to November 13 and is now closed.

Staff are reviewing results. Please check back in a week or two for an Engagement Summary in the Completed Reports section to the right. Decisions based in part on information from survey responses will be made at the end of November 2023.


This coming January

In response to feedback received, BC Transit will be re-instating the Route 11 to the alignment it previously had. This change will take place in January 2024 to allow adequate time for the change to be clearly communicated, and to allow time for operator and fleet resources to be re-allocated to this route.

    • The frequency of buses on Route 11 will be maximized to the greatest possible extent, acknowledging resources are limited. Current estimates place this frequency as buses every 17 to 20 minutes on weekdays at peak times, and every 20 to 30 minutes at off-peak times.

Help us decide (potential changes to routes 9, 11, 24 and 25)

This community engagement is to consider revisions to routes and service levels which could be implemented as early as April 2024.

  • We are seeking feedback on tradeoffs between:
    • new or more direct crosstown service to key regional destinations vs
    • more extensive local coverage of communities.
  • Participants will be asked to review options (and indicate a preference) associated with routes
    • 9, 11, 24, 25 and
    • a new proposed 40 Esquimalt/UVic via Admirals and McKenzie


The survey for routes 9, 11, 24, 25 and transit service along the Admirals McKenzie corridor is now closed. Decisions based in part on information from survey responses will be made at the end of November 2023.



The survey for routes 9, 11, 24, 25 and transit service along the Admirals McKenzie corridor was conducted from October 30 to November 13 and is now closed.

Staff are reviewing results. Please check back in a week or two for an Engagement Summary in the Completed Reports section to the right. Decisions based in part on information from survey responses will be made at the end of November 2023.


This coming January

In response to feedback received, BC Transit will be re-instating the Route 11 to the alignment it previously had. This change will take place in January 2024 to allow adequate time for the change to be clearly communicated, and to allow time for operator and fleet resources to be re-allocated to this route.

    • The frequency of buses on Route 11 will be maximized to the greatest possible extent, acknowledging resources are limited. Current estimates place this frequency as buses every 17 to 20 minutes on weekdays at peak times, and every 20 to 30 minutes at off-peak times.

Help us decide (potential changes to routes 9, 11, 24 and 25)

This community engagement is to consider revisions to routes and service levels which could be implemented as early as April 2024.

  • We are seeking feedback on tradeoffs between:
    • new or more direct crosstown service to key regional destinations vs
    • more extensive local coverage of communities.
  • Participants will be asked to review options (and indicate a preference) associated with routes
    • 9, 11, 24, 25 and
    • a new proposed 40 Esquimalt/UVic via Admirals and McKenzie


The survey for routes 9, 11, 24, 25 and transit service along the Admirals McKenzie corridor is now closed. Decisions based in part on information from survey responses will be made at the end of November 2023.



Page last updated: 14 Nov 2023, 08:57 AM