The new BCTransit.com is now live!

Thank you for taking the time to complete this survey. These questions should take no more than five to 10 minutes of your time. The information you provide will be an invaluable resource for our efforts to improve the BC Transit website and ensure that it meets your needs.

We respect your privacy and are committed to protecting your personal information. This survey is intended to be anonymous and therefore you can participate without an engage.bctransit.com account.

Survey

The intent of this survey is to gather a combination of baseline metrics, upon which we can develop success metrics, as well as anecdotal feedback on the current state of the BC Transit website. This information will help to provide additional context on functionality, presentation, and content that may be of interest to the www.bctransit.com website users. We are collecting some demographic information strictly for analysis purposes. 

Personal Information 

We respect your privacy and are committed to protecting your personal information.   Your participation in this survey can remain anonymous.  Please carefully read to find out how:

Remaining Anonymous:

To ensure your survey responses remain anonymous confirm you are not logged into an engage.bctransit.com account before participating and no personally identifiable information is included in your responses.

When Personal Information is Collected:

If you are logged into an engage.bctransit.com account while participating in this survey or you provide personally identifiable information, your responses will not be anonymous.  We recommend you log out of any engage.bctransit.com accounts before participating.

If you choose to use an engage.bctransit.com account to participate in this survey or provide personally identifiable information:

BC Transit collects registrant data and survey responses for the purpose of administering results reporting and improving website services. This information is collected under section 26(c) and 26(e) of the Freedom of Information and Protection of Privacy Act (FOIPPA). If you have any questions about how your information will be used, please contact the BC Transit privacy office at privacy@bctransit.com