Tell us what matters to you!

Rate your Transit Experience! Participate in this survey to tell us about how we are doing.

At the end of the survey, you can register your email address to get updates from Voice of the Rider plus a chance to win free transit for a month!

Personal Information
We respect your privacy and are committed to protecting your personal information. This survey is intended to be anonymous and therefore you can participate without an engage.bctransit.com account.

Remaining Anonymous:
To remain anonymous, confirm you are not logged into an engage.bctransit.com account before participating and do not include any information that could identify you or another person. Any personal information that is inadvertently included will be manually deleted once the results of the survey are compiled.

When Personal Information is Collected:
If you are logged into an engage.bctransit.com account while participating in this survey, your responses will be associated with your account information (name, email address, etc.). This information will be manually removed before results are provided to survey administrators. We recommend you log out of any engage.bctransit.com accounts before participating.

If you include personally identifiable information in your survey responses, this information is associated to all your responses. Personal information will be manually removed once the survey results are compiled. To protect your privacy and the privacy of others, please do not include any information that could identify you or another person.

If choose to enter a contest in relation to this survey, your personal information will be used to administer the contest and any associated prizes. Your survey results will not be associated to your personal information provided in relation to the survey.

If you choose to use an engage.bctransit.com account to participate in this survey, provide personal information in your responses or enter an associated to a contest, please refer to the following:

Your personal information is being collected for the purpose of administering the survey and any contests you have opted to participate in, and for evaluating and improving our programs and services. This information is collected under section 26(d) and (e) of the Freedom of Information and Protection of Privacy Act (FOIPPA). If you have any questions about the collection, use, or disclosure of this information, please contact BC Transit’s Privacy Office by telephone at 1∙250∙385∙2551; via email to Privacy@BCTransit.com; or by regular mail to 520 Gorge Road East, Victoria, BC V8W 2P3.

Voice of the Rider - Fall 2025