Voice of the Rider - Fall 2025

We want to hear your feedback about your transit journey! Not a transit user? Don't worry, we want to hear from you too!

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About the Questions Ahead

This survey ends with a few optional demographic questions to help BC Transit understand how people with diverse lived experiences are using transit services. These questions are aligned with B.C.’s Anti-Racism Data Act and analyzed using an equity lens to better serve all communities—especially those who have been underserved in the past. You may choose not to answer any questions you’re not comfortable answering.

By checking the box below, you acknowledge that you’re 19 years or older, voluntarily participating in this survey and may exit the survey before submitting your responses at any time. The personal information provided by you will be used for the duration of this engagement and associated contests you voluntarily participate in.

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To protect your privacy and the privacy of others, please do not include any information that could identify you or another person. Any personal information that is inadvertently included in the open-text responses will be deleted once the results of the survey are compiled. If you have any questions about the collection, use, or disclosure of this information, please contact BC Transit's Privacy Office by telephone at 1-250-385-2551; via email to Privacy@BCTransit.com; or by regular mail to 520 Gorge Road East, Victoria, BC V8W 2P3