BC Transit Social Media Survey

Survey 
This survey is meant to help us understand how effective BC Transit is on our social media channels. We’re collecting some basic data and personal feedback to see what’s working well and where we can do better. Your responses will help us improve how we connect with riders online and make the experience more useful for you. We are collecting some demographic information strictly for analysis purposes. 

Introduction

Thank you for taking the time to complete this survey. These questions should take no more than 10 minutes of your time. The information you provide will be an invaluable resource to help improve how BC Transit uses social media to reach riders with important information.

Personal Information

We respect your privacy and are committed to protecting your personal information. Your participation in this survey can remain anonymous. Please carefully read to find out how:

Remaining Anonymous:

To ensure your survey responses remain anonymous confirm you are not logged into an engage.bctransit.com account before participating and no personally identifiable information is included in your responses.

When Personal Information is Collected:

If you are logged into an engage.bctransit.com account while participating in this survey or if you provide personally identifiable information, your responses will not be anonymous. We recommend you log out of any engage.bctransit.com accounts before participating. If you choose to use an engage.bctransit.com account to participate in this survey or provide personally identifiable information:

BC Transit collects registrant data and survey responses for the purpose of administering results reporting and improving website services. This information is collected under section 26(c) and 26(e) of the Freedom of Information and Protection of Privacy Act (FOIPPA). If you have any questions about your information, please contact the BC Transit privacy office at privacy@bctransit.com