Whistler Transit Fare Review Survey

The Whistler Transit System is seeking feedback from the public as a part of the fare review process. The fare review process looks to assess existing fare pricing and products to ensure they balance affordability, ridership growth, and cost recovery (the percentage of transit operating expenses which are covered by passenger fares).  As a part of this process, the Resort Municipality of Whistler invites you to complete this short survey and provide your input on changes being considered for fixed-route transit in Whistler. 

Why are fares being reviewed?

Fares are an essential part of funding and maintaining public transportation in your community. The fare review process is typically undertaken on a three to five-year cycle, however the fare review process was delayed due to the COVID-19 pandemic. The last change to fares occurred in 2020, when the Whistler High School Transit Pass program was introduced offering high school students complimentary transit usage, funded by parking fees collected from Day Lots 1 to 5.  Prior to this, the Whistler Transit System last had changes to fare products in 2017, when the Adult and Concession Pass fares were decreased. The Single Ride fare was last changed in 2013 when a Universal Cash fare was introduced at $2.50 (eliminating the Concession Single Ride fare). Since this time, demand for transit and the cost of operation has continued to increase necessitating a review of fare products and pricing.

How is transit funded?

Funding to maintain and expand transit service comes from a variety of sources, including provincial (47%) and local (53%) government contributions. In Whistler, local government contributions are funded by passenger fare revenue, property taxes, parking fees from Day Lots 1-5 (CTIF), hotel taxes (RMI), sponsorship and advertising.